Urumqi Airport Services

Wi-Fi

Wi-Fi is only available inside the lounges.

Baby care rooms

Within Urumqi Airport terminals there are baby care rooms equipped with all you need to take care of your baby.

Left luggage

Have you left your luggage? The Left Luggage Office is prepared to help you anytime. There are located in both Terminal 2 (domestic flights) and Terminal 3 (in the third level).
For further information, please call: +86 0991 2801654 (Terminal 2), +86 0991 3800078 (Terminal 3).

Lost & found

For any query regarding lost items within Urumqi Airport terminals, please call: +86 0991 3801654 (Terminal 2).

Information desk

In both Urumqi Airport Terminal 2 and Terminal 3 there are information counters at your disposal.

You’ll get information regarding airport facilities and if you need, about Urumqi region, accommodation and tourist information. 

Luggage lockers

Urumqi Airport has at its passengers’ disposal luggage lockers. Find them in Terminal 2 and Terminal 3.

First aid rooms

In both Terminal 2 and Terminal 3 you can find First Aid rooms ready to give you immediate medical assistance.

For further information, please call: +86 0991 3801733 (Terminal 2), +86 0991 3800068 (Terminal 3).

other services

- Changing rooms
- Duty free shop
- Food, drink and retail concessions
- Luggage wrapping

Lounges

Terminal 2

First Class Lounge: Open from 05:30 am to last departure. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Conference rooms are available upon payment.

Hainan Airlines HNA Club (Gate 10): Second level. Open from 07:00 am to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Printers, Copiers, Shoe Shine. Please note it is a non-smoking facility.

Hainan Airlines HNA Club (Gate 12): Opposite Gate 12. Open from 07:00 am to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Printers, Copiers, Shoe Shine. Please note it is a non-smoking facility.

Guest Lounge: Open from 06:00 am to last departure. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet terminals, Smoking area.

Terminal 3

Guest Lounge: Open from 05:30 am to last departure. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

Conference rooms are available upon payment.

First and Business Class Guest Lounge: Open from 06:00 am to last departure. Services: Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV, Internet Terminals, Smoking area.

China Southern Sky Pearl VIP Club (Domestic, Gate 32): Opposite Gate 32. Open from 06:50 am to last departure. Services: Premium food, Snacks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

China Southern Sky Pearl VIP Club (Domestic, Gate 40): Close to Gate 40. Open from 06:50 am to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

China Southern Sky Pearl VIP Club (Domestic): Opposite Gate 24. Open from 06:50 am to last departure. Services: Premium food, Snacks, Wi-Fi, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.

China Southern Sky Pearl VIP Club (International): Close to Gate 17. Open from 06:50 am to last departure. Services: Premium food, Snacks, Wi-Fi, Showers, Flight monitors, Newspapers, Magazines, TV. Please note it is a non-smoking facility.